How can I close my account with Foundry?

We're sorry to see you go, but in order to close your account with Foundry, you will need to take the following steps as a Group owner:

  1. If applicable, adjust your Approval Threshold to 1.
  2. Deactivate all users within your Group by navigating to the User Management page.
  3. Archive all active sub-accounts within your Group.
  4. Submit a ticket with support or reach out to your Relationship Manager to deactivate your user and Group.

Keep in mind:

  • When deactivating users, your user will be the final active user in the group.
  • Only sub-accounts without an outstanding balance may be archived.