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Why is data from my Report not matching historical Reports?

There are a few reasons your data might not match historical Reports.

A few things to check:

  • The sub-account may be archived (archived subs are hidden from Reports/exports). Unarchive and re-run.

  • Verify the Sub-Accounts filter includes the sub-account you expect.

  • Check your Date Range/Time Interval

If you’re still facing issues, please don’t hesitate to reach out to your account rep, or support@foundryusapool.com.