What happens if a user is deleted? Can they be re-added?

If a user is deleted, please have a user on the Group Account with the "Owner" user role reach out to support@foundrydigital.com to reinstate the user account.

If a user is deleted from your Group Account and you wish to re-add them, please have a user with the "owner" user role reach out to our Customer Success team at support@foundrydigital.com.

Our Customer Success team and Foundry USA Pool admins work diligently to complete your request in a timely fashion. Please be aware that requests can take up to 2 business days once submitted.