Users and Sub-accounts
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      1. Foundry USA Pool Knowledge Base
      2. Users and Sub-accounts

      What happens if a user is deleted? Can they be re-added?

      If a user is deleted, please have a user on the Group Account with the "Owner" user role reach out to support@foundrydigital.com to reinstate the user account.

      If a user is deleted from your Group Account and you wish to re-add them, please have a user with the "owner" user role reach out to our Customer Success team at support@foundrydigital.com.

      Our Customer Success team and Foundry USA Pool admins work diligently to complete your request in a timely fashion. Please be aware that requests can take up to 2 business days once submitted.